This guide explains how GST is calculated and collected on goods, services and digital products brought into New Zealand, so you know what to expect before your order arrives or clears Customs. For anything valued over $1,000, NZ Customs applies the formula GST payable equals (Customs value plus freight plus insurance plus Customs duty) times 15%, and the worked example below shows how a business converts an overseas invoice into NZD and works out the exact dollar figure owed. For goods valued at $1,000 or less, the rules differ: since December 2019, overseas sellers with more than $60,000 of NZ sales must register for GST and collect 15% at checkout instead, which is why platforms like Amazon and AliExpress already show GST on your receipt. You will also find how GST applies to imported services and digital subscriptions such as streaming and software, and what documentation a GST-registered business needs to claim import GST back as an input tax credit. Use this page to check which collection method applies to your situation, follow the formula for goods over $1,000, and confirm whether your invoice should already include GST. If you just need to add or remove 15% GST from a figure, use the linked GST Calculator instead; the numbers here explain the rules and are not a substitute for your own Customs paperwork.
For goods valued over $1,000 NZD, NZ Customs collects GST at the border before the goods are released. The formula is:
GST payable = (Customs value + freight + insurance + Customs duty) × 15%
Each component matters:
A Christchurch business imports industrial equipment from Germany. The invoice price is EUR 8,000 and freight plus insurance comes to EUR 600. At a Customs exchange rate of 1 NZD = 0.55 EUR, the NZD equivalents are:
If the business is GST-registered, this $2,345.40 can be claimed back on the next GST return as an input tax credit.
Before 1 December 2019, low-value imports were generally GST-free at the border. That changed under the Taxation (Annual Rates for 2019–20, GST Offshore Supplier Registration, and Remedial Matters) Act 2019. Now:
Your order confirmation or invoice should show the GST component separately. If it does not, the seller may not be registered for NZ GST, in which case Customs may charge it on arrival. Always keep your invoice: you will need it to claim input GST if you are a registered business.
Since 1 October 2016, GST has applied to "remote services" supplied to NZ consumers by non-resident businesses. This covers:
Non-resident suppliers with over $60,000 of NZ sales must register for GST and charge 15% at checkout. GST-registered businesses can generally claim this back on their GST returns.
If you are GST-registered and the imports are for business use, you can claim the GST back as an input tax credit. You will need:
For mixed-use imports (for example, a laptop used 70% for business), only the business-use portion of the GST can be claimed.
No. Both were removed. All imported goods are subject to 15% GST, collected either at checkout (for goods $1,000 or less from registered overseas sellers) or at the border (for goods over $1,000, or where checkout GST was not collected).
NZ Customs publishes exchange rates fortnightly on customs.govt.nz. The rate on the day the goods are imported is used, not the rate on the invoice date.
No. If the overseas seller is NZ GST-registered and charged GST at checkout, Customs will not charge it again, provided you supply the relevant documentation at the border. Always keep your tax invoice.
Yes, GST applies regardless of whether the goods are a gift or a purchase. There is no gift exemption. Customs values the goods at fair market value for GST purposes.
A narrow list of exemptions exists, including certain human donor tissue, some goods re-imported after repair, and specific diplomatic imports. Most commercial imports are not exempt.
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